Personal Details
When a customer places an order we receive the name, postal address, email address and telephone/fax number of the customer. We use this information to dispatch orders, send invoices, respond to enquiries and send marketing information where this been agreed by the customer. This information is never passed to any third party. Your details are stored on our secure, password protected customer database. This information is stored in accordance with the Data Protection Act 1998.

Invoices & Packaging
When you place an order by credit/debit card through Paypal the transaction will be shown under the name of PayPal.

Mailing lists
We will only include you in our mailing list if you have agreed to this. We will not give your details to any third party. If you later change your mind, you can remove your name from our mailing list by logging in to your account and changing your mailing preference.

Third parties
We will not give or sell your personal details to any third party. We do not have access to your credit card details.

Statistics
We may use general information from our customer database, for statistical purposes. However this information will not identify any individual customer.

Security
We operate our security procedures within the 'Code of practice for information security management' BS7799. You can obtain more information about this from the British Standards Institute. If you have any questions about our security policy you can contact Jack at our customer relations department.

Cookies
On registering with us your details will be stored in a cookie on your system. This is a small program which allows the web site to recognise you when you visit us again.

More information
If you require any further information about our privacy policy, please contact Jack at our customer services department.